jinx Privacy Policy

This page describes what data we collect when you use jinx and how we keep that information protected. We collect personal information only to verify your identity, process your payments, and deliver our service to you securely. We do not sell your data to third parties, and we do not share your account details beyond what is required for compliance with local regulations.

Our jinx platform operates across multiple jurisdictions, including supported regions in Indonesia such as Jakarta, Surabaya, Bandung, Medan, and Semarang. Depending on where you are located, your data may be processed on servers outside your country, subject to encryption and contractual safeguards. We comply with applicable data protection laws in every jurisdiction where we operate.

Read on to understand what we collect, how we use it, your rights regarding your data, and how to contact us if you have privacy questions.

What Information We Collect on jinx

When you create a jinx account, we collect your full name, date of birth, email address, phone number, and physical address for identity verification. We also capture your government-issued ID number (passport, national ID, or equivalent) to confirm you are who you claim to be. This verification is mandatory and complies with anti-money-laundering regulations in all our service areas.

Once your account is active, we track your wagering history, deposit and withdrawal transactions, IP address, device type, and browser fingerprint. We log login times, amounts wagered on each game, and settlement outcomes so we can calculate your weekly cashback, tier progression, and bonus eligibility. We also store your preferred payment method details securely—but we never store full credit card numbers or bank account numbers. Payment processors like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet handle those sensitive details directly.

How We Use Your Data on jinx

We use your personal data for several core purposes. First, we verify your identity to prevent fraud and comply with anti-money-laundering requirements. Second, we process your deposits and withdrawals—your payment method information is encrypted and transmitted directly to our payment processors, who handle the transaction on your behalf. Third, we calculate your weekly cashback rebates and tier progress by analyzing your wager history.

Fourth, we send you account notifications—confirmations of deposits, withdrawal approvals, cashback credits, and promotional announcements tied to Liga 1 matches, Piala AFF tournaments, or holidays like Idul Fitri and Idul Adha. You can adjust notification preferences in your account settings. Fifth, we use your data to detect and prevent fraud, unauthorized access, and bonus abuse. If we detect suspicious activity on your jinx account, we may freeze your account temporarily and contact you for verification.

Your trust is essential to our business. We protect your data as we would our own, using encryption, access controls, and regular security audits.

Third-Party Processors & Data Sharing

We engage third-party service providers to deliver our jinx platform. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment method and transaction details to execute deposits and withdrawals. Identity verification services receive your government ID and facial biometrics to confirm your identity. Hosting providers store our encrypted databases on secure servers, some of which may be located outside Indonesia. Each third party has signed data processing agreements that bind them to the same confidentiality and security standards we uphold.

We share your data with government agencies, financial regulators, and law enforcement only when required by legal process or court order. We do not share your information for marketing purposes, and we do not use it to build profiles sold to data aggregators. Your jinx account data belongs to you; we are custodians only.

Cookies & Tracking Technologies on jinx

Our jinx platform uses cookies to recognize your browser, maintain your login session, and remember your preferences. Session cookies are deleted when you log out; persistent cookies remain for up to one year to speed up your next login. We also use analytics cookies to track which pages you visit, how long you spend on each section, and which games you prefer. This helps us improve our interface and understand user behavior patterns.

We do not use cookies to track you across other websites, nor do we sell your browsing data to advertisers. You can disable cookies in your browser settings, but doing so may limit your ability to use certain jinx features, such as staying logged in.

• 1
  Session cookiesTemporary

  Expire when you close your browser; used for login management.

• 2
  Persistent cookiesLong-term

  Remain for up to one year; store your preferences and remember you on return visits.

• 3
  Analytics cookiesTracking

  Track page visits and user behavior to help us optimize our platform.

Your Rights & Our Commitments on jinx

You have the right to access, correct, or delete your personal data held by jinx. You can update your name, email, phone number, and address directly in your account settings. If you wish to delete your account entirely, contact our support team and we will begin the closure process. Note that we may retain certain data for legal and compliance reasons—such as your wagering history and account closure date—for up to seven years after account termination.

We encrypt all personal data at rest and in transit using industry-standard protocols. We limit employee access to your data to those roles that require it, and we conduct regular security audits to identify and remediate vulnerabilities. If a data breach occurs that affects your account, we will notify you via email within a reasonable timeframe as required by law.

Our data retention policy on jinx is as follows: we keep identity verification data for the life of your account plus seven years for regulatory compliance. We keep transaction records for seven years to support tax and anti-money-laundering investigations. We keep analytics and logs for six months unless required longer by law. You can request erasure of certain data by contacting our privacy team.

Contact Us About Your Privacy

If you have questions about our privacy practices, concerns about your data, or wishes to exercise your rights on jinx, contact our privacy team via email or submit a support request through your account. We will respond to all privacy inquiries within standard timeframes. You can also contact our data protection officer if you believe our jinx platform is not handling your data in compliance with this policy or applicable law.

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification at least 30 days before the changes take effect. Your continued use of jinx after such notification constitutes your acceptance of the updated policy.